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Privacy Policy

Effective Date: 16 December, 2024

At GrofleX Technology Inc., we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in compliance with global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations. By using GrofleX Technology Inc., you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of data to deliver our services efficiently:

  • Personal Information: Includes your name, email address, job title, company details, and contact information. Payment and billing details may also be collected where applicable.
  • Usage Data: Includes IP addresses, browser details, device information, usage patterns, and analytics data collected through cookies and similar technologies.
  • Third-Party Data: Data collected from platforms like ERPs, CRMs, and accounting systems based on your consent.
  • Google Fonts and Third-Party Tools: We use Google Fonts to enhance design and usability. Google may temporarily log your IP address for performance optimization in accordance with their privacy policies.


2. How We Use Your Data

We use your data to:

  • Provide, improve, and optimize our services.
  • Analyze platform usage for performance and feature improvements.
  • Ensure platform security and monitor for fraudulent activity.
  • Comply with legal obligations and protect our business interests.
  • •Communicate updates, feature releases, and marketing material (with your explicit consent).


3. Legal Basis for Data Processing

For users in the European Union (GDPR), we process data under these legal bases:

  • Your consent for specific purposes.
  • Performance of a contract where data is necessary for service delivery.
  • Compliance with legal obligations.
  • Legitimate interests, such as improving services and ensuring security.
  • For users under the California Consumer Privacy Act (CCPA), we only process personal information for the specific purposes outlined in this policy.


4. Sharing Your Information

We do not sell your personal data. Information may be shared with:

  • Service Providers for hosting, analytics, and integrations.
  • Legal Authorities where necessary to comply with legal requirements.
  • Business Transfers during mergers, acquisitions, or restructuring.

All third-party tools and integrations adhere to their respective privacy and compliance standards.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

6. Your Rights

Under the GDPR (for EU users), you have the right to:

  • Access your personal data.
  • Correct inaccuracies in your data.
  • Request data deletion (“Right to be Forgotten”).
  • Restrict data processing or object to it.
  • Receive a copy of your data in a portable format.

Under the CCPA (for California users), you can:

  • Request information about the data we collect and process.
  • Request the deletion of your personal data.
  • Opt out of data sharing (note: we do not sell your data).

To exercise your rights, email us at [info@groflex.ai]. We will respond promptly in compliance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies to analyze platform usage, enhance user experience, and optimize performance. You can manage your cookie preferences through browser settings. By using GrofleX Technology Inc., you consent to our cookie usage.

8. Data Transfers

Your data may be processed outside your country of residence. To ensure compliance, we use safeguards like Standard Contractual Clauses (SCCs) and encryption for secure international transfers.

9. Security Measures

We employ industry-leading security practices, including:

  • End-to-end 256-bit encryption for data in transit and at rest.
  • Multi-Factor Authentication (MFA) for added access security.
  • Role-Based Access Control (RBAC) for managing permissions.
  • Real-time threat monitoring and anomaly detection.

We continuously update our security measures to protect against evolving threats.

10. Children’s Privacy

GrofleX Technology Inc., is not intended for users under 16 years of age. We do not knowingly collect personal data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, laws, or practices. Updates will be communicated via email or a notice on our platform.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact us:

  • Email: info@groflex.ai
  • Address: GrofleX Technology Inc., 2261 Market Street STE 5943, San Francisco, CA, USA

Compliance and Global Standards

GrofleX Technology Inc., adheres to the following privacy regulations and standards:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Brazil’s LGPD (Lei Geral de Proteção de Dados)
  • Canada’s PIPEDA (Personal Information Protection and Electronic Documents Act)
  • Industry security certifications like ISO 27001 and SOC 2.
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